FIG. 01
Discovery
Discovery That Gets The Team Aligned
I run live sessions with enterprise customers, and the questions and findings go straight to eng and PM. We design from what users actually said.
Frames the real problem before the brief is ever written.
Turns open-ended problems into a path the team can follow.
Sets the conventions other teams build on.
Ships alongside eng, never thrown over the wall.
Develops designers, PMs, and EMs along the way.
Measured by results, not the volume of work produced.
I run live sessions with enterprise customers, and the questions and findings go straight to eng and PM. We design from what users actually said.
We test explorations internally before any external demo, and layouts go through design review before they ship. The loop keeps running when I'm not in the room, so the team learns what's working without waiting on me.
Live customer configurations stay protected, and the new version feels like an upgrade to use. I document the patterns so the next team can reuse what we built.
Design is the work itself.
Lead product designer building enterprise B2B SaaS. I move design upstream into discovery, design the systems that scale across teams, and migrate legacy platforms without breaking the customers who depend on them.
I run my own research with enterprise customers and govern design systems across parallel teams, treating the loop with users as the core of the work.
More recently I've designed AI product experiences — a persistent in-product agent and the surfaces that show model outputs to enterprise users. Working directly with ML engineers, I translate what the model can and can't do into product decisions, treating uncertainty, explainability, and trust as design constraints.